Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Malton | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last Updated: July 2026

Pharmacy Weight Loss Malton is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Malton is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Malton and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

• Full name, date of birth, and contact details (address, phone number, email)
• Medical history, current medications, and health conditions
• Weight loss consultation responses and clinical assessment data
• Payment and billing information
• Prescription and dispensing records
• Website usage data and technical information (such as IP address and browser type)

We only collect information that is necessary, relevant, and adequate for the purpose of providing your care and processing your orders.

3. How We Use Your Data

Your personal data is used to deliver safe, regulated pharmacy services. Specifically, we use it to:

• Assess your suitability for weight loss treatments through our pharmacist-led clinical review process
• Dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
• Maintain accurate medical and prescription records as required by law
• Communicate with you regarding your treatment, orders, and consultations
• Process payments securely
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy
• Improve our services and website functionality

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare services under UK GDPR.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies may include:

• Essential cookies: Required for the website to function correctly
• Analytical cookies: Used to monitor traffic and improve website performance
• Functional cookies: Used to remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, including:

• Secure payment processors to handle transactions
• Delivery and courier services to fulfil your medication orders
• IT and software providers who support our secure systems
• Regulatory bodies such as the GPhC, NHS, or other authorities where required by law

All third parties we work with are contractually required to handle your data securely and in accordance with UK data protection law. We do not transfer your data outside the United Kingdom without appropriate safeguards in place.

6. Data Retention

We retain patient records and associated personal data for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high security standards appropriate for a regulated healthcare provider.

8. Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete data where it is no longer necessary. You may also request that we restrict or object to certain types of processing, and in some circumstances, request that your data be transferred to another provider.

To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Malton
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries, including data-related requests, within 48 hours.